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Web Privacy Statement for Shannondell Health Medical Group

Effective Date: July 1, 2025

At Shannondell Health Medical Group (“we,” “us,” or “our”), we are committed to protecting the privacy and security of your personal and health information. This Web Privacy Statement explains how we collect, use, share, and safeguard information obtained through our website.

Information We Collect

We may collect the following types of information when you visit or interact with our website:

  • Personal information: Name, contact details, and any information you provide through web forms.
  • Protected Health Information (PHI): If you use our website to submit health-related information (such as appointment requests or patient portal access), this information is protected under the Health Insurance Portability and Accountability Act (HIPAA)
  • Technical information: IP address, browser type, device information, and usage data collected via cookies or similar technologies

How We Use Your Information

We use your information to:

  • Provide and improve our services.
  • Respond to your inquiries and requests.
  • Schedule appointments and manage patient care.
  • Comply with legal, regulatory, and security requirements

We do not sell your personal or health information.

How We Share Your Information

We may share your information only as permitted or required by law, including:

  • With healthcare providers involved in your care.
  • With third-party service providers who assist us in operating our website or providing services, under strict confidentiality agreements and, where applicable, Business Associate Agreements (BAAs).
  • To comply with legal obligations or respond to lawful requests from authorities.

Your Rights

Depending on applicable laws, you have the right to:

  • Access and receive a copy of your personal or health information.
  • Request corrections to your information.
  • Request deletion of your personal information, subject to legal and medical record retention requirements.
  • Opt out of certain uses or disclosures, such as marketing communications.
  • Obtain a copy of this privacy notice at any time.

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

We may use cookies and similar technologies to enhance your website experience and analyze website usage. You may opt out of non-essential cookies through your browser settings or by using provided opt-out mechanisms.

Security Measures

We implement reasonable and appropriate security measures to protect your information, including:

  • SSL/TLS encryption for data transmitted between your browser and our servers.
  • Access controls and user authentication.
  • Regular security assessments and monitoring.

While we strive to protect your information, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security.

Third-Party Services

If you interact with third-party services (such as payment processors or patient portals) through our website, their privacy practices may differ. We encourage you to review the privacy statements of those third parties.

Notice of Privacy Practices

For detailed information about how we handle your medical information under HIPAA, please review our Notice of Privacy Practices, which is available on our website or upon request

Changes to This Privacy Statement

We may update this Web Privacy Statement from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Web Privacy Statement or our privacy practices, please contact:

Shannondell Health Medical Group
20000 Shannondell Drive
Audubon, PA 19403
(610) 382-9737
medicalgroup@shannondell.com