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Patient Portal
Patient Portal
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Does this practice serve patients residing both within and outside of Shannondell?

Yes, our professionals care for residents within the Shannondell community as well as adult patients in surrounding communities.

Are you a concierge practice?

No, our practice provides traditional primary care services covered by most insurance plans, ensuring accessible and affordable healthcare for our patientsUnlike concierge medicine, which involves a membership fee, we focus on delivering high quality care within the traditional healthcare system. 

Are you accepting new patients?

Yes, we are accepting new patientsPlease call 610.382.9737 or use the “contact” options on our website to schedule an appointment. 

What if I have an emergency after hours?

Our providers are available outside of the business hours listed on our website by calling 610.382.9737. If you are experiencing a medical emergency, please dial 9-1-1.

What if I miss an appointment?

Should you miss an appointment, someone from our office will be in touch with you. With this stated, should you foresee a potential conflict, we ask that you always call us prior to your appointment to reschedule.

What is my financial responsibility for services?

Patients are responsible for payment at the time services are rendered according to their individual insurance coverage.

What if I have a question for my provider?

Should you have questions for our staff, including medical professionals, we ask that you utilize the Patient Portal or call our main number at 610.382.9737.

Do you offer Telehealth/virtual visits?

We are not currently offering telehealth or virtual visits. 

How may I pay?

Payment can be made at the time of service by check, credit card or cash. 

How are my medication refills handled?

Our electronic health system can, automatically, send refill requests to your pharmacy of choiceIf there is additional information needed (unrelated to your individual prescription coverage), a member of our practice will handle 

What do I need to provide as a first-time patient?

As a new patient, there are required steps to ensure you are properly registered in our systemThis can be accomplished prior to your appointment through our online process, or we are happy to assist you once you arriveRegardless, we ask that you arrive at least 30 minutes early for your first appointment. 

Do you require an annual physical/wellness visit?

Yes, ensuring that you are cared for by our medical staff on a consistent and ongoing basis is a vital part of our comprehensive service. As such, you should plan on an annual physical/wellness visit as a patient of our practice.

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