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Non-Discrimination and Availability of Services Notice

Shannondell Health Medical Group

Discrimination is Against the Law

Shannondell Health Medical Group complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex (including pregnancy, sexual orientation, and gender identity). We do not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Shannondell Health Medical Group:

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Provides free language services to people whose primary language is not English, such as:
    • Qualified interpreters

If you need these services, please contact our Civil Rights Coordinator:

Practice Management – Shannondell Health Medical Group

20000 Shannondell Drive
Audubon, PA 19403
Phone: (610) 382-9737
Email: medicalgroup@shannondell.com

If you believe that Shannondell Health Medical Group has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with our Civil Rights Coordinator. You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, our Civil Rights Coordinator is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services

200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
Phone: 1-800-368-1019
TDD: 800-537-7697

Complaint forms are available at https://www.hhs.gov/ocr/office/file/index.html

This notice is available in other formats and languages upon request.